Effective Date: December 2017
Kennedy Counseling Collective (“KCC,” “we,” “our,” or “us”) is committed to protecting your privacy and the confidentiality of your personal information. We understand the sensitive nature of mental health care and want to assure you that your trust and privacy are of the utmost importance.
This Privacy Policy explains how we collect, use, disclose, and protect information about visitors to our website (www.kennedycounselingcollective.com), as well as current and prospective clients. By using our website, submitting forms, or otherwise interacting with us online, you consent to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
Personal Information You Provide:
Contact information (e.g., name, email address, phone number)
Appointment or inquiry details
Any messages or form submissions sent through our website
Automatically Collected Information:
IP address
Browser type
Pages visited and usage data
Device and session information
We do not collect any Protected Health Information (PHI) through our website. PHI is only collected through secure, HIPAA-compliant platforms used for scheduling and therapy sessions (e.g., SimplePractice).
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and scheduling requests
Improve our website and client experience
Provide administrative support and communications
Maintain the security of our website and systems
3. Confidentiality and Mental Health Records
KCC is committed to confidentiality in compliance with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Any information shared during therapy sessions or via secure communication platforms is strictly confidential and governed by HIPAA and professional ethical standards.
Therapy records are stored securely in a HIPAA-compliant electronic health record system and are never shared without your written consent, except as required by law (e.g., risk of harm to self or others, court order, or mandated reporting of abuse).
4. Cookies and Analytics
We use cookies and similar tracking technologies for analytics and website performance improvements. These help us understand how visitors engage with our site so we can continue to enhance usability. You can manage cookie preferences in your browser settings.
5. Third-Party Services
We may use third-party tools such as scheduling platforms or email services that collect or process limited information. We only partner with vendors that comply with privacy standards and protect your data. We do not sell or rent your information to third parties.
6. Data Security
We take reasonable administrative, technical, and physical precautions to protect your information from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure. For sensitive or personal matters, we encourage you to use secure communication channels provided to clients.
7. Your Rights
You have the right to:
Request access to or correction of your personal data
Withdraw consent for non-essential communications
Learn what data we collect and how it is used
File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact us using the information below.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children online. If you believe we have collected such information in error, please contact us for prompt removal.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of our website signifies your acceptance of the updated terms.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.